Window Services

Warranties

If you are looking for long-lasting and well-protected windows, our partners have you covered. The partners we work with offer extensive warranties to protect against damage that may happen to your windows. Glass is important in your home so if anything goes wrong, we want to have you covered.

North Star Windows

North Star Windows stands behind all of their products with a lifetime warranty. If you have any issues with your new North Star windows you can rest easy knowing that your investment is fully protected and that North Star will work with you to resolve any problem.

MI Windows and Doors

Because MI Windows and Doors understands that glass is the most vulnerable part of any window, they offer a unique Glass Breakage Warranty on select products. In the event that a window breaks or cracks, they will send a sealed dual or triple-pane replacement glass unit. This warranty is valid for the purchaser and does not expire.

Anderson Windows and Doors

Andersen is well known for their exceptional product warranties. Their most famous is the Owner-to-Owner warranty, which is transferable should you sell your home. Andersen product warranties protect your window investment and help add value to your home — a benefit you’re unlikely to find from other manufacturers.

Marvin Windows

Marvin cares about the longevity of their products, which is shown through their extensive warranties that they offer. Any factory-installed glass or Marvin supplied glass installed by Marvin-authorized service personnel is covered under their warranty; protecting it from cracks, seal failure, and more. To submit a service request for any Marvin product, go to their website here.

Service Request

Do you have a crack or issue with one of your windows that we helped provide? If you do, fill out this form and add pictures of the problem. A member of our service team will reach out to you to schedule your service or order parts as needed.

Where do I find my service tags?

North Star Windows

North Star Windows has information on where to find your product ID on the Warranty page of their website.

 

MI Windows and Doors

For your product ID location, view MI Windows and Doors’ Warranty and ID Location sheet here.

 

Anderson Windows and Doors

To find your product ID location for your Silver Line window, view their Product Label Identification sheet here.

 

Marvin Windows

Marvin Windows has information on where to find your serial number and other information on the Warranty page on their website here.

Additional Window Service Information

For more information on window servicing and addressing the problems you may have with your windows, check out our blog for posts that will help with the issues you may be facing.